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All you need to know about Health Insurance for foreigners living in the Czech Republic

'Komplexní zdravotní pojištění cizinců' Act No. 326/19999

Frequently Asked Health Insurance Questions
How do I purchase Health Insurance for the Czech Republic? 

(employees with work permit (not their family members), pay for public health insurance at work click here)

Please follow these 3 fast and easy steps to purchase private health insurance:


1. Compare benefits and access to local medical facilities of our 3 health plans by

viewing Hospitals & Clinics and Plans


2. Calculate your total insurance cost by plan selection, length of coverage

(# of  months) and Qualified Discounts  by viewing Prices & Rates


3. Purchase your insurance by answering all questions and providing all vital

information on Apply and Pay

You will receive an email confirmation with a secure link for on-line payment or you may arrange bank transfer in any bank worldwide with our payment form.


You will receive your official documents and ID card(s) via email, regular mail/post or DHL express. 

We can also send your documents to any Embassy or Consulate of the Czech Republic worldwide.

How do I use Health Insurance in Czech Republic?

In the event of a medical emergency, call 155 from any telephone. VZP is accepted by all ambulances and by all hospitals in Czech Republic.


In the event of a non-emergency illness or injury, please follow these 2 simple, but required steps:

Frequently Asked Health Insurance Questions

(citizens, permanent residents and work permit holders click here)

1. Call the 24hour HelpLine (on the back your VZP ID card) for verification

of benefits and to schedule the earliest appointment for you.


2. Present your VZP ID card at the hospital, clinic or doctor that the 24hour HelpLine scheduled for you. No cash payment is needed for covered medical expenses. 

VZP pays your hospital and doctor directly.

Prescription drugs are reimbursed less a 100.Kč deductible for each medication prescribed by a doctor by submitting this Claim form.


Medical expenses related to pre-existing conditions are excluded by law for all private health insurance companies in Czech Republic (except if approved for Gold Plan-EXCLUSIVE after passing a medical exam).

Good News! If you have pre-existing medical conditions, you still qualify and will be covered for non pre-existing conditions. Please read Terms and Conditions for compete details. 


Important! We advise you to purchase additional travel insurance before departing the Czech Republic.

Call Us
How do I connect to the right VZP office or website?

As the first and largest health insurance company in ČR providing Both Public and Private health insurance, VZP has two websites to serve your specific needs with 194 Public branch offices in ČR

To purchase or extend Private health insurance coverage, please do so online. No need to visit any office.

Frequently Asked Health Insurance Questions

Employer / Public Health Insurance 



For Foreigners living in the Czech Republic on a

Work Permit and get this Blue or Green card via their job Family members of foreign employees can

NOT be covered under this plan and

MUST Purchase Private VZP on the right side of this page 


If you have one of these VZP a.s. ID cards you MUST schedule your own doctors appointments

To receive general information or for customer service This is your ONLY telephone number:

+420.952 222 222

Monday-Friday, 8am-6pm CET

Do NOT call any of the Private Health Insurance

phone numbers on right side of this page since they do not have access nor are authorized to answer any questions related to Public/Employer Insurance

For faster service visit your nearest VZP

Public office which can be found at:


Please bring your passport and proof 

of employment with you.

Private Health Insurance 



For Foreigners living in the Czech Republic without a Work Permit who need to purchase Comprehensive

"Komplexní zdravotní pojištění cizinců"

We Offer the Gold, Silver and Bronze Plans that meet all Czech Visa Requirements and are pre-paid for the full term of coverage with no installment payments.

If you are interested in Purchasing or Extending one of these private plans for yourself or for family 

Please Call:


+420.777 735 359

Daily, Holidays, Weekends 10am-9pm


Daily, Holidays, Weekends

4am-4pm Eastern Time, 1am-1pm Pacific Time


For faster service and to apply on line, please visit:


Click Here

If you are already a client of VZP Private Health Insurance and you need a doctor's appointment, hospital visit or customer service, please phone the telephone number on the back of your VZP Health Insurance ID card


Do NOT call any other VZP phone number.

To find out more about Public versus Private health insurance and eligibility requirements in the Czech Republic click here. 

For more helpful information, please view FAQ (frequently asked questions)
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